Stop Leaving Money on the Table: How GETIDA Audits Can Boost Your Amazon FBA Business. Maximizing Your Amazon FBA Profits: How GETIDA Recovers Lost Revenue You Didn’t Know You Had. As an Amazon FBA seller, you’re likely hyper-focused on sourcing products, optimizing listings, managing inventory, and keeping an eye on your competition. With so many moving parts, it’s easy to overlook money that’s slipping through the cracks due to Amazon’s complex fulfillment network. Lost or damaged inventory, shipping discrepancies, overcharges, and other operational errors can silently eat away at your profits. That’s where GETIDA comes in — a specialized service that has helped thousands of Amazon sellers recover millions in overlooked reimbursements. But what exactly makes this service worth your attention in 2025, and how does it compare to alternatives? Let’s dive into what GETIDA offers and how it could potentially transform your FBA business’s bottom line.

What Is GETIDA and Why Amazon Sellers Need It
GETIDA, which stands for Global E-commerce Trade and Inventory Discrepancy Analytics, was founded in 2015 by Max Borin and Yoni Mazor with a single mission: to help Amazon sellers recover money they’re rightfully owed but may never see without specialized intervention.
When you send inventory to Amazon’s fulfillment centers, you’re placing valuable assets into a massive logistical system where errors inevitably occur. Items get lost, damaged, or misplaced within Amazon’s warehouses. Customers might return products that never actually make it back into your inventory. Shipping weight calculations can be incorrect, leading to overcharges. In theory, Amazon has processes to handle these issues, but in practice, many legitimate reimbursement opportunities fall through the cracks.
GETIDA’s technology audits tens of billions of dollars in Amazon FBA transactions daily, comparing what should have happened with what actually happened, identifying discrepancies that translate into real money owed to sellers. Their specialized focus on FBA reimbursements gives them expertise that most sellers simply don’t have the time or resources to develop internally.
How GETIDA’s Auditing Process Works for Your Business
Understanding GETIDA’s approach helps you see why external auditing can be more effective than trying to handle reimbursements yourself:

Comprehensive Data Analysis
GETIDA’s proprietary algorithms analyze your Amazon account data going back 18 months (the maximum period Amazon allows for claims). This analysis covers numerous potential discrepancy categories:
- Lost inventory at fulfillment centers
- Damaged inventory not properly reimbursed
- Customer returns that weren’t added back to your inventory
- Items that disappeared during transfers between fulfillment centers
- Inbound shipment discrepancies
- Incorrect fee calculations
- Weight and dimension miscalculations affecting your charges
The technology looks for patterns and anomalies that would be nearly impossible to spot manually, especially at scale.
Professional Claim Filing and Follow-Up
Once discrepancies are identified, GETIDA doesn’t just alert you — they handle the entire claims process:
- Their team formulates properly documented claims that adhere to Amazon’s specific requirements
- Claims are submitted through appropriate channels with supporting evidence
- Each claim is tracked and monitored through Amazon’s review process
- If a claim is rejected, GETIDA can reformulate and resubmit when appropriate
- Successfully recovered funds are deposited directly to your Amazon account
This comprehensive approach requires minimal time investment from you while maximizing recovery potential.

Real-Time Reporting and Analytics
Through GETIDA’s dashboard, you gain visibility into:
- Total reimbursement claims filed
- Claim status updates
- Success rates by claim category
- Pending and approved reimbursements
- Historical recovery trends
This transparency allows you to forecast potential recoveries and understand which areas of Amazon’s operations most frequently affect your inventory.
Success Metrics: What GETIDA Can Potentially Recover for Your Business
GETIDA’s performance statistics provide insight into the potential value they might deliver to your FBA business:

High Success Rate on Claims
According to recent data, GETIDA maintains approximately a 90% success rate on the claims they file. This impressive figure stems from their deep understanding of Amazon’s reimbursement policies and their ability to properly document and substantiate each claim.
Recovering Previously Rejected Claims
Perhaps more impressive is GETIDA’s ability to secure approval for about 63% of claims that were previously unsuccessful when submitted by sellers directly. This suggests their expertise adds significant value beyond what most sellers can achieve on their own.
Typical Recovery Amounts
While recovery amounts vary widely based on seller volume, inventory type, and other factors, GETIDA reports that active FBA sellers typically recover between 1–3% of their annual Amazon revenue through successful reimbursement claims. For a seller doing $500,000 annually, that could mean $5,000-$15,000 in recoveries — money that would otherwise be lost.
How GETIDA Compares to Alternative Reimbursement Solutions
The FBA reimbursement space has several players, each with different approaches and pricing models:

GETIDA vs. Seller Investigators
Pricing Structure:
- GETIDA typically charges 25% of recovered funds with no upfront fees
- Seller Investigators also charges 25% commission on successful claims
Service Differences:
- GETIDA offers more robust reporting and analytics capabilities
- Seller Investigators emphasizes transparency in their process
- GETIDA’s status as an Amazon Selling Partner may provide additional legitimacy
GETIDA vs. Refund Labs
Coverage Areas:
- Both services cover most reimbursement categories
- GETIDA appears to have more advanced technology for detecting subtle discrepancies
- Refund Labs may offer slightly faster processing times for certain claim types
Customer Experience:
- GETIDA provides more detailed account management
- Refund Labs offers a more streamlined, hands-off experience
GETIDA vs. In-House Reimbursement Management
Many sellers attempt to handle reimbursements internally before considering a specialized service:
Cost Comparison:
- DIY approach has no direct commission costs but requires staff time
- GETIDA’s 25% fee applies only to successful recoveries
- Time and opportunity cost of managing claims internally is often underestimated
Effectiveness:
- GETIDA’s specialized technology identifies more reimbursement opportunities
- Internal teams typically lack the specialized knowledge to identify all eligible claims
- GETIDA’s familiarity with Amazon’s changing policies ensures up-to-date compliance

Integration and Setup: Getting Started with GETIDA
If you’re considering GETIDA for your FBA business, the onboarding process is straightforward:
Account Connection Process
Setting up GETIDA requires minimal technical effort:
- Create a GETIDA account through their website
- Authorize GETIDA as a third-party application in your Amazon Seller Central account
- Grant specific permissions for data access (GETIDA only needs read access to transaction and inventory data)
- Complete a simple authorization form that allows GETIDA to file claims on your behalf
The entire setup process typically takes less than 15 minutes and doesn’t require any technical expertise.
Data Security Considerations
When granting access to your Amazon seller data, security is understandably a concern. GETIDA addresses this through:
- SOC 2 compliance for data handling
- Encryption of sensitive information
- Limited access permissions (they cannot modify listings or access customer information)
- Status as an authorized Amazon Selling Partner, which requires adherence to Amazon’s security standards
Timeline for First Results
After connecting your account, you can typically expect:
- Initial audit results within 24–48 hours
- First claims filed within 3–5 business days
- Initial reimbursements often appearing in your account within 2–3 weeks
- Comprehensive baseline audit completion within 30 days
Real-World Results: Case Studies of GETIDA in Action
While individual results vary, examining real-world examples helps illustrate GETIDA’s potential impact:
Mid-Size Health & Beauty Seller
A health and beauty products seller with approximately $2.5 million in annual FBA sales implemented GETIDA after attempting to manage reimbursements internally:
- Previous internal recovery: Approximately $8,000 annually
- First year with GETIDA: Over $32,000 in successful claims
- Most common issues identified: Customer returns never restocked and lost inventory during fulfillment center transfers
- Time investment from seller: Less than 2 hours per month

High-Volume Electronics Accessory Business
An electronics accessories business with over $10 million in annual sales implemented GETIDA after experiencing rapid growth:
- Recovery amount: Over $120,000 in the first 18 months
- Most valuable claim category: Weight and dimension discrepancies leading to overcharges
- Additional benefit: Identified systematic inventory handling issues that could be addressed with Amazon
- ROI calculation: For every $1 paid in GETIDA fees, the seller recovered $4 in previously lost revenue
Maximizing Your Results: Best Practices When Working with GETIDA
To get the most from a reimbursement service like GETIDA, consider these optimization strategies:
Inventory Management Improvements
While GETIDA recovers funds after discrepancies occur, you can reduce future problems by:
- Ensuring accurate product measurements in your listings
- Using clear labeling on all inbound inventory
- Taking photos of inventory condition before shipping to FBA
- Maintaining detailed records of all shipments to Amazon
Communication Strategies
Effective collaboration with GETIDA typically involves:
- Regular review of their findings and recommendations
- Prompt responses to any requests for additional information
- Quarterly strategy calls to discuss trends and opportunities
- Sharing feedback on claim types that are particularly successful
Complementary Tools and Services
GETIDA works best as part of a comprehensive Amazon seller strategy:
- Inventory management software for better forecasting
- Repricing tools to maintain competitiveness
- Analytics platforms for business intelligence
- Tax and accounting services that can properly categorize recoveries
Limitations and Considerations Before Signing Up
While GETIDA offers significant benefits, it’s important to understand potential limitations:

Time Constraints for Claims
Amazon only allows reimbursement claims for issues that occurred within the past 18 months. This means:
- Historical issues beyond this timeframe cannot be addressed
- The sooner you implement a solution like GETIDA, the more potential recoveries are available
- Delaying implementation could permanently forfeit eligible reimbursements
Category-Specific Limitations
Some product categories have unique challenges:
- Perishable goods have different reimbursement policies
- Items with rapid depreciation may receive prorated reimbursements
- Heavily regulated products may face additional scrutiny on claims
Amazon Policy Changes
Amazon occasionally updates its reimbursement policies, which can affect:
- Eligible claim categories
- Documentation requirements
- Processing timeframes
- Success rates for certain claim types
Conclusion: Is GETIDA Right for Your Amazon FBA Business?
After examining GETIDA’s capabilities, results, and comparing it with alternatives, the value proposition becomes clear for most FBA sellers. If you’re doing significant volume through Amazon’s fulfillment services, a specialized reimbursement solution is less of a luxury and more of a necessity for maintaining proper business accounting and maximizing profitability.
GETIDA is particularly well-suited for:
- Sellers with annual sales over $100,000 through FBA
- Businesses lacking specialized internal resources for reimbursement management
- Sellers who have attempted reimbursement claims but experienced limited success
- Growing businesses seeking to recover capital for reinvestment
The no-upfront-cost model makes it relatively low-risk to implement, and the potential recoveries — typically 1–3% of annual revenue — represent meaningful amounts for most businesses.
Taking the Next Step with GETIDA
If recovering potentially thousands in overlooked reimbursements sounds worthwhile for your business, consider these action steps:
- Calculate your potential recovery: Multiply your annual FBA sales by 1–3% to estimate possible reimbursements
- Review your current approach: Assess how much time and success you’ve had managing reimbursements internally
- Sign up for a free GETIDA audit: Get a preliminary analysis of potential recoveries without commitment
- Evaluate integration requirements: Confirm you’re comfortable with the permissions and access needed
- Set performance expectations: Establish metrics to evaluate the service after 3–6 months
Remember that every dollar recovered is money you’ve already earned through your sales — you’re simply ensuring you receive what’s rightfully yours in a complex fulfillment ecosystem where errors are inevitable.